Head Field Service

Mr. Subhajit Roy, Head Field Service

We cordially welcome you to the Tata Motors Passenger Vehicle Service Website. It gives us immense pleasure in getting the opportunity to serve you.

We are pleased to inform all our customers about upcoming Nationwide Tata Motors Free Monsoon Check Up Campaign being held from 12th Jul 2017 to 21st Jul 2017. Customers can now avail free car check-up, top wash and exciting discounts of up to 20% on Tata Motors Original Parts and Labour charges. With a focus on enhancing customer service, Tata Motors has associated with over 21 suppliers who will participate during the campaign and offer a discount up to 10% on oil and lubricants and flat 10% on other value-added services.  Customers can also avail upto 50% discount on purchase of Tata Motors Genuine accessories.

Similarly, attractive discounts on insurance renewal, free evaluation of old cars and Test Drives of our newly launched models are also being offered to customers during this camp.

As shared earlier, in 2016 J.D. Power India Customer Service Index, Tata motors has secured a Score of 888 out of 1000 (3rd Rank, one of the most improved brands & a score above industry average of 880), reemphasizing our commitment to three core Service Promises – ‘Responsive’, `Reliable’, and `Best Value’.  A host of distinctive facilities and services like Comprehensive Vehicle Health Check-up, Pick up & drop, 7 days Operation etc. are being offered to customers to deliver each of these promises in the company`s nationwide service network.

With our Tata Motors Service Connect App, we are offering delightful services like Service Booking, Dealer Locator, Cost Estimate Calculator, Service History etc. with just a fingers click. This App is rated best in its class by customers on Google play store.

With Warm Regards

Mr. Subhajit Roy
Head Field Service, Customer Care
Tata Motors Limited, PVBU