Privacy Policy

Protecting the security and privacy of your personal data is important to Tata Motors Limited Ltd. (hereinafter referred to as TML); therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security.

We hope the policy outlined below will help you understand what data TML may collect, how TML uses and safeguards that data and with whom we may share it.

Personal data

TML will not collect any personal data about you, unless you voluntarily choose to provide us with it by online registration on our websites.  Personal data may include your name, address, telephone numbers, e-mail address, date of birth, gender, profession, industry.

Purpose of Use

When you do provide us with personal data, we usually use it to respond to your enquiry, process your order or service request or provide you access to specific information or offers. Also, to support our customer relationship with you:

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.

On-line Privacy and Security

Your privacy on the Internet is as important to us as your safety when driving a Tata Motors vehicle, which is why we at Tata Motors believe in an active approach to safeguarding your privacy on-line. You can interact and remain assured that confidentiality, security, and your individual right to change your mind protect you.

 

Purpose Limitation

TML will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

Communications or Utilization Data

Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization of data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

In certain areas of this site you may choose to share personal information with us, such as your name, address or even your driving interests. We may use this information for marketing research and other marketing and service related purposes like sending brochures you request and keeping in touch by e-mail. Any personal information you choose to share with us will not be disclosed to anyone outside of Tata Motors, our related companies, or our business partners who are contractually obligated to keep personal information confidential, unless required by law. We will never exchange or sell your personal information to any other company. Customer telephone calls may be recorded to protect you and our staff.

 

Non-Personal Data Collected Automatically

When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

"Cookies" - Information Stored Automatically on Your Computer

When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

Children

TML will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, TML takes adequate technical and organizational security measures.

Links to Other Web Sites

TML Web sites may contain links to other Web sites. TML is not responsible for the privacy practices or the content of other Web sites as such web sites are not under the control of TML.

TML may provide link to other web sites

Questions and Comments

TML will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the TML Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact" and send us your questions and feedback. We will post changes to our Data Privacy Protection Policy regularly to keep you updated.